On Crowe Revenue Cycle Analytics (RCA) ...
23.5% of respondents selected this
AR71
16.9% of respondents selected this
AR54
18.0% of respondents selected this
AR51
41.6% of respondents selected this
AR74
Reveal survey results
Select one
Which Crowe RCA report will provide net accounts receivable (AR) to cash variances at the
insurance plan level?
Refresh
25.3% of respondents selected this
Email Crowe RCA support to inquire about upgrading
1.2% of respondents selected this
Create the AR74 report manually using the MRA52 and AR54
62.7% of respondents selected this
A or B
10.8% of respondents selected this
Call Brett Butts
Reveal survey results
Select one
What should I do if the AR74 isn’t available for me in the Hindsight module?
Refresh
27.9% of attendees selected this
Yes, as soon as possible
23.3% of attendees selected this
Yes, 1-2 years from now
14.0% of attendees selected this
Yes, 2-3 years from now
34.8% of attendees selected this
No, should we?
Reveal survey results
Select all that apply, no wrong answer
Has your organization discussed conversion to the Crowe healthcare suite/Crowe RCA Next?
Refresh
68.4% of attendees selected this
Yes
17.5% of attendees selected this
No
14.1% of attendees selected this
I'm not sure
Reveal survey results
Select all that apply, no wrong answer
At your organization, do the revenue cycle and finance teams collaborate on the quantification of net revenue improvements related to revenue cycle initiatives?
Refresh
90% of attendees selected this
True
10% of attendees selected this
False
Reveal survey results
Select one
Which Crowe RCA report will provide net accounts receivable (AR) to cash variances at the
insurance plan level?
Refresh
14.6% of respondents selected this
10
1.2% of respondents selected this
20, but no more than that
81.8% of respondents selected this
No limit as long as they add value to your analysis
2.4% of respondents selected this
Don’t add any custom themes
Reveal survey results
Select one
How many custom balance sheet themes can I add to the AR74?
Refresh
91.8% of respondents selected this
Yes, as new trends emerge
4.1% of respondents selected this
Yes, but only if asked to specifically modify something
0% of respondents selected this
No
4.1% of respondents selected this
Yes, every once in a while
Reveal survey results
Select one
Should Hindsight themes evolve over time?
Refresh
27.9% of respondents selected this
Yes, as soon as possible
23.3% of respondents selected this
Yes, 1-2 years from now
14.0% of respondents selected this
Yes, 2-3 years from now
34.8% of respondents selected this
No, should we?
Reveal survey results
Select all that apply, open ended
Has your organization discussed conversion to the Crowe healthcare suite/Crowe RCA Next?
Refresh
On reimbursement and compliance activity ...
50.9% of respondents selected this
1
13.2% of respondents selected this
2
7.5% of respondents selected this
3
28.4% of respondents selected this
4 or more
Reveal survey results
Select all that apply, open ended
How many Centers for Medicare & Medicaid Services (CMS) audits are happening at your
organization right now?
Refresh
21.0% of respondents selected this
True
Reveal survey results
Select one
True or false: Hospitals need to spend no more than 120 days collecting a Medicare deductible and coinsurance before writing off as a Medicare bad debt.
Refresh
False, as a new 120-day collection period begins with each
12.9% of respondents selected this
False, unless the debt is at a collection agency
66.1% of respondents selected this
9.7% of respondents selected this
FFY 2020
11.3% of respondents selected this
FFYs 2018 and 2019
79.0% of respondents selected this
FFYs 2018, 2019, and 2020
0.0% of respondents selected this
FFY 2015
Reveal survey results
Select one
For federal fiscal year (FFY) 2024, which begins Oct. 1, 2023, CMS plans to use data from which of
the following FFYs to determine uncompensated care payments?
Refresh
10.9% of respondents selected this
Very little, as we are relying on IT’s reports to be as accurate as possible
21.7% of respondents selected this
Not as much time as we would like to
30.4% of respondents selected this
We are using a vendor that flags any high-risk accounts
37.0% of respondents selected this
We spend quite a bit of time reviewing
Reveal survey results
Select all that apply, open ended
How much time does your team spend reviewing charity and bad debt write-offs prior to filing your Worksheet S-10?
Refresh
19.4% of respondents selected this
Unsure how collection agencies are managing accounts, but we claim Medicare bad debt so
it’s OK!
41.5% of respondents selected this
Our agencies return accounts monthly, so we believe the policies are followed
22.0% of respondents selected this
Our agencies have told us they know the correct timeline
17.1% of respondents selected this
Zero concerns, we haven’t run into any issues at audit
Reveal survey results
Select all that apply, open ended
Are your bad debt collection agencies following your collection timeline and policy?
Refresh
16.1% of respondents selected this
We already have the new reports created
41.9% of respondents selected this
We are waiting for the PRA (Paperwork Reduction Act) to be finalized before addressing
22.6% of respondents selected this
We are using a vendor for S-10 and/or Medicare bad debt reporting
19.4% of respondents selected this
Wait, they’re changing the instructions again?
Reveal survey results
Select all that apply, open ended
How is your team preparing for the upcoming instruction changes to Worksheet S-10 and
Medicare bad debt?
Refresh
90% of arespondents selected this
True
10% of respondents selected this
False
Reveal survey results
Select one
True or false: Hospitals are required to report the number of employees vaccinated for the COVID-19 virus in 2022.
Refresh
6.7% of respondents selected this
Surveys
8.3% of respondents selected this
Public data sources
85.0% of respondents selected this
Crowe RCA
0.0% of respondents selected this
Other
Reveal survey results
Select one
What is the source of Crowe revenue cycle key performance indicator (KPI) benchmarking data?
Refresh
On revenue cycle performance ...
73.7% of respondents selected this
Yes
3.3% of respondents selected this
No
23.0% of respondents selected this
I'm not sure
Reveal survey results
Select all that apply, open ended
Has your organization seen growth in aged accounts receivable greater than 90 days over the
past year?
Refresh
68.4% of respondents selected this
Yes
17.5% of respondents selected this
No
14.1% of respondents selected this
I'm not sure
Reveal survey results
Select all that apply, open ended
At your organization, do the revenue cycle and finance teams collaborate on the quantification of
net revenue improvements related to revenue cycle initiatives?
Refresh
36.7% of respondents selected this
Yes
10.4% of respondents selected this
No
52.9% of respondents selected this
I'm not sure
Reveal survey results
Select all that apply, open ended
At your organization, are you experiencing an increase in payment takebacks from payors?
Refresh
48.8% of respondents selected this
Multiple data sources
4.7% of respondents selected this
Secure data
7.0% of respondents selected this
Inaccurate or unreliable data
39.5% of respondents selected this
Interpreting the output of data for reliable decision-making
Reveal survey results
Select all that apply, open ended
What is one of the top struggles you and your organization face when it comes to data?
Refresh
On data and data visualization ...
49.0% of respondents selected this
Net revenue management
20.4% of respondents selected this
Revenue cycle operations
16.3% of respondents selected this
Budgeting
Reveal survey results
Select all that apply, open ended
Which area of your organization or your day-to-day responsibilities would benefit the most from
data-driven decision-making?
Refresh
10.2% of respondents selected this
Managing margin
0.0% of respondents selected this
Uncompensated care
4.1% of respondents selected this
Unposted cash
77.5% of respondents selected this
Yes
22.5% of respondents selected this
No
Reveal survey results
Select all that apply, open ended
Does your organization use an ad hoc reporting tool or solution?
Refresh
29.7% of respondents selected this
Yes
29.7% of respondents selected this
No
40.6% of respondents selected this
Uncertain
Reveal survey results
Select all that apply, open ended
Do you have a steering committee to resolve general ledger reporting and reconciliation
processes issues?
Refresh
On general ledger reporting and reconciliation processes best practices ...
39.8% of respondents selected this
Less than 20 hours
45.2% of arespondents selected this
21-60 hours
6.8% of respondents selected this
61-79 hours
8.2% of respondents selected this
80 hours or more
Reveal survey results
Select all that apply, open ended
How much time per full-time equivalent do you spend per month reconciling your organization’s general ledger?
Refresh
78.7% of respondents selected this
Finance
12.0% of respondents selected this
Revenue cycle
8.0% of respondents selected this
Uncertain
1.3% of respondents selected this
No one
Reveal survey results
Select all that apply, open ended
Who in your organization is in charge of reconciling accounts receivable and the related accounts in the general ledger?
Refresh
6.7% of respondents selected this
Automated general ledger account reconciliation tools
13.3% of respondents selected this
Two-way match solutions between the bank and the patient financial services (PFS) system
28.9% of respondents selected this
Three-way match solutions between the bank, the PFS system, and the general ledger
24.4% of respondents selected this
Automated general ledger account reconciliation tools AND two-way match solutions between the bank and the PFS system
4.4% of respondents selected this
Automated general ledger account reconciliation tools AND three-way match solutions between the bank, the PFS system, and the general ledger
8.9% of respondents selected this
Two-way match solutions between the bank and the PFS system AND three-way match solutions between the bank, the PFS system, and the general ledger
Reveal survey results
Select all that apply, open ended
What kind of technology are you using in the reconciliation process?
Refresh
13.4% of respondents selected this
Automated general ledger account reconciliation tool AND two-way match solutions between the bank and the PFS system AND three-way match solutions between the bank, the PFS system, and the general ledger